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fileCompatibility with Citrix Receiver

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9 months 1 week ago #3108 by Excelfans
Replied by Excelfans on topic Compatibility with Citrix Receiver
Hello,
Please try to reinstall the latest version of the software with non-admin account in your hospital computer.
You can download the software from our website.
Thanks in advance.

Please try to contact us via ExtendOffice | Report a bug .

Please try to be more specific about your issue in the email, and you will get the solution quickly.

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9 months 3 weeks ago #3062 by rbgtss
Compatibility with Citrix Receiver was created by rbgtss
I work at a hospital where my word program is stored online and I have to access it through Citrix Receiver when I am remote at home. .  I tried to add Kutools to the Word program and it said "the system administrator has set policies to prevent this installation".  I checked with our IT department and they said I can't add it because of Citrix receiver.  Any suggestions for this.  It works when I am using a hospital computer in the office but when I remote in with Citrix receiver I can't add Kutools as an addin.  

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